Scams on utility bills: 2.9 million Italians affected

An investigation conducted by Facile.it has revealed that 2.9 million Italians have been victims of utility bill scams. Although this figure is significant, it represents a decrease compared to previous periods.

According to the report, a substantial portion of those affected, around half, do not report the scams. Scammers primarily use call centers and fake websites to perpetrate their deceptive actions.

Scammers often pose as representatives from energy suppliers, possessing personal information about customers, such as their names and bill details, to gain their trust. The scams focus on promoting fake contracts and communicating price increases.

The growth of the liberalized market for electricity and gas has intensified competition among suppliers, but it has also increased the number of unwanted contacts for consumers, creating an environment conducive to fraud. Facile.it has provided advice to help consumers protect themselves from these scams.