Panorama

Talpa compensates Ajax fans after livestream issues

Talpa will reimburse all paying viewers of the livestream for the Ajax-FC Sion match due to technical failures.

21 August 2026Tagblick Newsdesk

AI-generatedWritten by an AI system, editorially responsible — how we work

Archive photo: Talpa compensates Ajax fans after livestream issues — Archive photoPhoto: Talpa · Wikimedia Commons · Public domain

Talpa has announced that it will compensate all paying users of the livestream for the match between Ajax and FC Sion. This decision follows the issues that occurred during the first twenty minutes of the broadcast, preventing many fans from seeing the start of the match.

The livestream was available through the platform Kijk for a fee of €4.99. The event had already faced criticism from the community, which had concerns about the reliability of the service.

The technical problems led to a flood of complaints on social media from concerned Ajax fans. Many viewers expressed their disappointment over the non-functioning stream during an important European match.

Respondents on social media voiced their frustrations with comments on the unreliability of the livestream service, which hindered their enjoyment of the match.

Talpa has confirmed that all affected individuals will receive a full refund of their purchase amount. This decision is a response to the negative feedback they received regarding the livestreaming experience of the match.

The reimbursement is intended to ease the disappointment of the fans and serves as recognition of the technical shortcomings during the live broadcast.

This item was written by an AI system on the basis of the headlines and short teasers of the independently operating newsrooms named below. We disclose this under Art. 50(4), second subparagraph, of Regulation (EU) 2024/1689 (AI Act). Before publication we check origin and verifiability — anything that appears in only one place is not published — as well as language, substance and legally sensitive content. No separate substantive review of each individual item by a natural person takes place; we therefore do not rely on the exemption in Art. 50(4), second subparagraph, of the AI Act. Editorial responsibility for this publication rests with the person named in the imprint (§ 18 Abs. 2 MStV). Please report errors to [email protected] — we will correct or remove the item. Full reports are available from the sources listed.