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Airbnb bans hosts from requiring guests to do check-out chores
The accommodation platform has introduced new rules that prevent hosts from asking guests to strip beds, wash dishes or perform other time-consuming cleaning tasks.
Airbnb has announced new rules limiting the chores hosts can require from guests during check-out. Under the policy, hosts will no longer be permitted to ask guests to strip beds, wash dishes, do laundry or take out rubbish. According to multiple sources, the rules prohibit any task that would require significant effort or time, or would typically be performed by a cleaner.
The changes come in response to long-standing complaints from travellers about mandatory check-out chores. The new rules will apply to Airbnb reservations covered by the platform's global policy and are set to take effect on 20 November.
The announcement has prompted a reaction from hosts. According to reports, some hosts have expressed displeasure with the new restrictions, with some threatening to leave the platform in response to the limitations on what they can ask guests to do.
The policy shift represents Airbnb's move to address guest concerns that have accumulated over time regarding cleaning requirements at check-out. The platform has sought to establish clearer boundaries around which tasks guests can be asked to perform.
The rules represent a significant change in the relationship between hosts and guests on the platform, establishing new standards for what constitutes acceptable check-out requirements across Airbnb's global operations.
The implementation date of 20 November marks when these restrictions become enforceable for affected bookings on the platform.