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Saturday, 17 October 2026

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Albert Heijn suspends deliveries until Sunday

Albert Heijn has delayed online order deliveries until Sunday due to a cybersecurity incident, although stores remain normally stocked.

Archive photo: Albert Heijn suspends deliveries until Sunday
Archive photoPhoto: Andy Li · Wikimedia Commons · CC0

Albert Heijn has announced that it will not deliver online orders until Sunday. This is the result of a cybersecurity incident discovered last Sunday. Customers cannot currently place new orders, the supermarket chain stated in a release.

According to various sources, Albert Heijn has been facing issues due to this incident for several days. The supermarket chain is working to restore its systems, but in the meantime, online orders remain canceled and the online platforms are not operational.

Customers who have already paid for their online orders will be compensated as soon as the systems are operational again, the supermarket said. No specific date has been provided for when customers can expect to resume receiving their orders.

Archive photo: Albert Heijn suspends deliveries until Sunday
Archive photoPhoto: maartmeester · Flickr · BY-SA

Despite the issues with online services, Albert Heijn's physical stores are being stocked normally. This means that customers shopping in-store are not experiencing any problems with the availability of products on the shelves.

Several news outlets, including Het Nieuwsblad and Gazet van Antwerpen, have confirmed that deliveries will not resume until at least Monday, depending on the progress of the system recovery.

Albert Heijn continues to communicate about the situation and will provide updates as more clarity emerges regarding the recovery time of their systems.